LETTER TO THE EDITOR: Appeal process is appalling

Dan Hall

Dear Editor,

We are told that appeals are processed within two weeks, and during peak periods they can take up to six weeks. I hand delivered my appeal to the City College mailroom on July 20. After seven weeks I went to the financial aid office and was told that the appeal was not received until August 31 (A 40 day delay before it was even opened).The worker there tried to play it off that it was the mailrooms’ fault in that it was not delivered until then. On digging deeper I was told that mail-ins was given lowest priority over walk-in and fax. I am disabled. It is hardly fair for mail-in appeals to be put on a 40 day delay until they are even opened to begin processing. Or at least we could be warned first about how appeals are handled here at City College

Dan Hall
City Student