City Times

Don’t get mad at the cashier

Michelle Moran

December 5, 2013

In most businesses, if not all, there is one mutual agreement: the customer is always right. Even when they yell at an employee and cause a scene in public, is the customer still right? A manager will most likely say something like "Don't argue with the customer. Just calmly get a manager and they will resolve it." But that doesn't justify getting yelled at for most likely...

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