From early November through the final hours of New Year's Day, retail stores and restaurants are about to endure their chaotic surge in customer traffic and increased profits from said traffic surge.The...

In most businesses, if not all, there is one mutual agreement: the customer is always right. Even when they yell at an employee and cause a scene in public, is the customer still right? A manager will...

As the holidays are approaching, so are the overwhelming feelings of consumerism, as everyone goes sale-crazy and buys everything in sight. For anyone who happens to work in retail or any service that...